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Digital Creation Group, LLC.

Founder/Freelance Content Creator

Boston, MA

07/2019-Present

Formed LLC specializing in freelance content writing and website development which has equipped several businesses and personal brands with the tools needed to achieve new levels of success.

Communicate with website developers and designers on client website layout while writing Search Engine Optimized content to drive traffic to local businesses.

Create copy and provide design input for a merchandising collaboration between two influencers to be sold to their combined 1.4 million followers via various platforms.

Created content and met strict deliverable deadlines for webisodes and podcast episodes for comedian with 200,000 social media followers.

Past Work Experience

Casper Funeral Services

Manager

Boston, MA

07/2020 - 07/2021

Helped 90+ year family funeral business grow into the largest cremation provider in New England through content creation, targeted advertising, and customer service.

Managed and created content for the Death Perception® podcast.

Supported in-person and phone-based customers throughout the grieving process, collected information on decedents, and organized payments and legal documentation.

Coordinated detailed communication between doctors, families, and city/town/state representatives.

Glisser

Client Success Manager

New York, New York

07/2019-07/2020

Supported client success for a video conferencing technology aimed at enhancing audience engagement and feedback through gamification.

Completed prospective client qualification calls and new-client onboarding, training, and support.

Secured client software renewals and taught clients Glisser software strategies to maximize audience learning potential and to contribute to company revenue objectives.

Used Hubspot CRM to capture potential and new-client information and track software implementation to ensure up-to-date revenue pipeline and enhance team coordination.

Created client-facing training documentation and website content to decrease client time to launch.

Mavrck

Influencer Marketing Operations Intern

Boston, MA

07/2020 - 07/2021

Supported clients and influencers for a social media influencer marketing company utilizing techniques such as brand advocacy, referral, and loyalty marketing programs.

Helped run influencer campaigns for DogFish Head, Lindt, Godiva, and P&G, consistently meeting engagement rate benchmarks. Onboarded and trained marketing teams in use of influencer assessment software.

Collected data on client campaign performance and shared insights. Managed and contributed to client knowledge base articles on best practices for managing influencers and engagement.

Served as link between corporate clients, Instagram influencers, and internal customer success and engineering teams to optimize brand success through campaign participation and incentive fulfillment.

Skills

  • Business Development

  • Project and Campaign Management

  • Hootsuite

  • Social Media (Twitter, Instagram, Facebook, LinkedIn, TikTok)

  • Podcasts

  • Client satisfaction and retention

  • Public Speaking

  • Organization

  • Creative copywriting

  • SEO Content Creation

  • Microsoft Office

  • Keynote

  • Adobe (Photoshop, Illustrator, InDesign)

  • Influencer Marketing

  • Analytics and Data Analysis

  • Website Development

  • Account Management

  • Strategic Planning and Creative Strategy

  • Hubspot

  • Hootsuite

  • Social Media (Twitter, Instagram, Facebook, LinkedIn, TikTok)

  • Podcasts

  • WordPress

  • Consumer Behavior

  • Branding/Identity